Privacy Policy
Last updated: November 2025
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a booking, purchase a product, or interact with our content and advertising.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
Name
Email address
Phone number
Billing address
Payment details (processed securely through third-party providers)
Booking details
Messages, inquiries, or form submissions
b. Automatically Collected Data
When you use our website, certain information is collected automatically, including:
IP address
Device type
Browser type
Pages viewed
Time spent on the website
Interactions with forms or features
c. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
Remember your preferences
Analyze website traffic
Improve user experience
Deliver and measure ads (including on Meta platforms)
You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect to:
Provide and manage bookings or product orders
Communicate with you about your sessions, purchases, or inquiries
Send optional marketing emails or promotions (only if you opt in)
Improve the website, services, and customer experience
Run analytics and performance tracking
Deliver targeted advertising through Meta and other platforms
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
a. Service Providers
These include:
Payment processors
Scheduling/booking tools
Email marketing software
Website hosting services
Analytics providers
Advertising platforms (including Meta)
These providers only receive information necessary to perform their services.
b. Advertising & Analytics Partners
We may use Meta’s advertising tools such as:
Meta Pixel
Conversion API
Custom Audiences
These tools help us measure ad performance and show relevant ads to people who may be interested in our services.
Meta may use this data in accordance with its own privacy policies.
You can learn more or adjust your ad preferences directly through Meta.
c. Legal Compliance
We may disclose information if required by law, regulation, or legal process.
4. Your Choices & Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data (where legally applicable)
Opt out of marketing emails at any time
Adjust cookie or ad tracking settings through your browser or Meta’s privacy controls
To make a privacy request, use the contact details below.
5. Data Security
We take reasonable and industry-standard steps to protect your information from loss, misuse, unauthorized access, or disclosure.
However, no online system is 100% secure.
6. Data Retention
We retain your information only as long as needed to:
Provide services
Fulfill legal or tax obligations
Resolve disputes
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 16.
We do not knowingly collect data from children.
8. Third-Party Links
Our website may link to third-party websites.
We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, you can contact us at:
Email: nordicspasuccess@gmail.com
Business Name: Nordic Spa Success
Business Address: 940 Jedson Rd, Cobble Hill, BC Canada V8H 0E1